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Travelling to the US, Canada and Hong Kong with a Samsung Galaxy Note7 phone

We have been advised by authorities in the United States, Canada and Hong Kong, that all Samsung Galaxy Note7 smartphone devices have been banned from air transportation in these countries.

Customers who own or possess a Samsung Galaxy Note7 device MAY NOT transport the device on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States, Canada, or Hong Kong. This prohibition includes all Samsung Galaxy Note7 devices.

The phones also cannot be shipped as air cargo. The ban became effective on Saturday, October 15, 2016, at noon Eastern Standard Time (ET).

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