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Suggestions, complaints or claims

You can use our customer service form below to send us your suggestions, complaints or claims, apply for a flight receipt, relay incidents regarding the annotation of Avios, seek a refund or include extra information on a file:

Complaints (for baggage incidents please visit our page Baggage incidents)
Suggestions
Claims

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Customer questions related to this FAQ

email address for claim

i want to lodge a complaint

I need to place a complaint

I did not receive my check from my claim

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Baggage loss claim form

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Delayed flight Claim form

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I am trying to complete a complaint form - it is asking me to complete stays died - where is this

Where is status field on complaint form?

STATUS FIELD ON COMPLAINT

Where is the status field in the complaint form?

problems managing my booking

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Claimin miles cannot find origin

I am having problems trying to print off my boarding cards

Cannot find origin when claiming missing Avios

How to telephone for assistance

Start a baggage claim

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boardin g pass problems

Contactar iberia por problemas con tarjeta embarque

Due to a problem with connections between booking systems it was not completed correctly.

WHERE IS STATUS TAB IN THE COMPLAINT FORM

address for lost luggage claim

PLEASE HELP WITH CHECK IN WE ARE TRYING TO PRINT BOARDING PASS FOR LOGAN FLIGHT SEVILLA MADRID JUNE

Greetings. Can you help me with online check-in?

Do you have an email

hi dear please i forgot surname can u help me

I would like to file a complaint

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young travellers assistance for transfers

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I need help to choose my se seating

Please advise cost of Iberia extra piece of luggage in economy class on Vueling operated flight from

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I NEED TELEPHONE NUMBER IBERIA ITALIA ASSISTANCE

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Mobility assistance on a flight

I have just spent a lot of time writing a complaint below, when I sent this the message said sessio

It will not load my booking information? Can you help me change my booking?

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My flight was overbooked. How do I make a claim?

what car seats are recommended for toddlers traveling

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I AM TRYING BOOK SEATS. CANU HELP?

HOW CAN I BOOK ASSISTED TRAVEL FROM AUSTRALIA

Official complaint against Iberia

email for travel agent support

how much does the assistance and companion service cost

booking made by Travel agent, I want to pay online, can you help?

email for travel agency support

How to claim for delayed flight on line

i wish to make a formal complaint after receiving a second degree burn on one of your flightse

WHEELCHAIR ASSISTANCE AT AIRPORT

Assistance for those with limited ability to walk a distance?

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if my flight is delayed how do I claim EU compensation

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I am coming to Spain to attend a conference to be held in Barcelonausing Ethiopian Air Lines on Febr

Where can I claim missing avios on-line?

I have problems to print my boardingpass

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eldery person travelling from Bogota to Venice,she will need assistance on groub

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problem with card number

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i booked a flight with skyscanner, but I cannot find my travel details, can you help me?

I do check in on line with problems. We are two persons and I get the boarding pass for me, but when

how do I add flights taken to claim pints

tipo de asientos en clase ejecutiva

plz advise iberia group email id

Want to make a complaint

Do you have an email address

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how do I nbook wheelchair assistance

am trying to get to personal area where i can get help to get a password, because i alreadt halread

CAN YOU PLEASE HELP ME TO RETRIEVE MY BOARDING CARD AS I HAVE NOT PRINTED IT

i want to complain

do you allow emotional support animals?

i want to file a complaint

help with buying baggage online

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How do I book assistance

Can I call someone for help with my Iberia Plus PIN?

I need to have an email address

My luggage is lost and I am very unhappy with thtt the lack of assistance or resolution. Help me, it

Please advise location and likely del delivery of my

how to claim missing points

reason for the complain

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i just logged the ticket of my husband .iwant tocheck my id please help me p

How to claim after a luggage related incident

Status of luggage complaint

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I have to make a claim for compensation for lost and damaged bag-who do I send the information to?

TENGO PROBLEMAS CON LA RESERVA

COMPLAINT ABOUT AN EMPLOYEE

How can i claim compensation

cannot book in - help!!

I booked a flight with bristish airways, can I claim avios for this?

need help to fix seating

please give me the department deals with complains, the address in the UK

sTOP MESSING ME AROUND, AND GET ME help!!!

address for baggage claims

How do I register to claim my avios

Address where claim can be submitted on lost baggage

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I need help getting a seat assignment for my daughter

I need to make a compesation claim, where should I write? Email address, please please

assistance dogs in cabin

i have wheelchair assistance and need to check-in. what do I do?

i need a phone number for trade support

trade support phone number

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I need assistance at the airport

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I need passenger assistance at the airport

Problem with booking on website temporary reservation ZFTMSB I cannot be reached by telephone rega

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I am trying to check in online and it is not working. Please help,

Contact information to send iner complaint form

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Hello, I am trying to check in and your website has a problem with the state and zip code.

How to claim back expenses

I asked about how to claim for missing elite points

System says that is having problems with online check-in and we should go to dk

What is the Report field on the claim form

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new phone contact number

What is the phone number of the help desk

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What is the "Status field" on the Iberia Cusotmer Complaint form?

where is the status field on the customer complaint page

How do I make claim for damaged luggage

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Assistance for reduced mobile flyer

i have booked assistance for my husband on a domestic flight i. how log before the flight d at airpo

why I have to pay to select a different seat respect the one you propose?

have lost my iberia card need assistance to renew it

travel agency for help

how to submit baggage claims

is the US site having problem with fares

I cannot check into my flight online, can you help me?

I forgot the code and cant check in. Can u pls help?

NEED EMAIL ADRESS OF HELP DESK

what address for compensation claims

Do I need to claim lugage during connection in Madrid?

I have a problem with my passport

Claiming points from flights taken

can u help me with my real code number

how can I claim money for lost baggage

HAVING TROUBLE WITH ONLINE CHECKIN

claim for lost baggage

Please help me to cancel/refund my bookings

What is the Status Field on the complaint form?

cannot find howw to make a complain on the web site

How do I arrange assistance for my elderly mother?

Do you have a meet and assist service in madrid?

Palma limited mobility airport wheelchair assistance

do you give assistance to people travelling with young children

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SPECIAL ASSISTANCE AT HEATHROW?

contact telephone number US

country suggested to visit

Dear Sir, Please help me. I will cross the Equator with Iberia. I would like to get a certificate a

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Complaint re flight customer service

wheel chair assistance to move in the airport

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Please advise, do you assign seats in advance

Price for two round tip

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Customer assistance for seniors

I NEED SOMEONE TO HELP ME TO ADD A EXTRA BAGGAGE

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Hello, I need to get my flight ticket s numbers for previous flights in order to claim missing miles

How can I download a form to claim compensation for a delayed flight

claiming avios points with partner

well, apparently you cannot help in ahy way. I suppose I should avoid Iberia in the future!

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claim points from past flights

Customer Service and finally on Complaints

Have booked wheel hIr assistance at malaga airport. Where in the airport do i go for this

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hi.how do i file a complaint?

please tell me the claims email

i have problems with check in online

I HAVE A PROBLEM WITH MY CHECK IN ONLINE

where to I mail my claim?

Can I claim Iberia Plus Avios for an Avianca flight purchased through Iberia?

can I claim avios for other passengers

estamos parados en madrid por un problema a que hotel nos llevan?

got problem with filling in the accreditation no. Not aloud to write anything.

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claim avios for flights

I am communicating on a complaint with Iberia.

No. I have already flown the route and would like to claim the mileage to JAL

I did not find the application form for complaints.

Hi, I was wondering where can I complaint as I lost a few items that were in my luggage.

how do I claim my Avios poins?

i have a claim

I would like to have the adress of iberia, to send my claim to

address to send complaint to in the united kingdom

could you please send me an email address I can respond to following a complaint I made and faxed to

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it should be claim back from iberia

We have invented a simple phone app that solves the problem of turning one-time Groupon users into

I HAVE PROBLEMS WITH CHECK IN

How do I claim points for flights already done?

I would like to know how I can make a complaint

Want e-mail adress to Iberia - for complaint attachments

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i made several flights from London to Madrid in February and March - can i claim points for these

i want to confirm my reservations for my family and am having trouble

Where can I send a complaint

A custmoer is going to fligh with a fly bought by company credit card details, is it a problem?

Hi, What is appropriate email address for complaints, please?

i did complaint at madrid aireport after i get response by email.but when to respond about letter

contact address for complaints

How do I claim canarian residency discount .

how do i claim milage before i joined iberia plus?

i have a problem with a booking i made. who can i contact through email to fix the problem?

is there a custome service number I can call. I have a problem on the webiste

how to claim delayed flight

status of my claim

How can i add information to a complaint?

how can I claim my Iberia plus points from recent travel by GOL Brazil

i will like to send an mail re. a complain for lost luggage

I would like to make a formal complaint

Wish to claim points for flight just completed and also need replacement card card mislaid

Can you suggest a travel agency in Gijon area, for travel in No. Spain ?

to send my complain to your company!!!

When I want after fill form sent my complaint and press continue message appearsExpired session

My wife has trouble walking. Does Barcelone Airport have wheelchair transportation between terminals

How can I claim a lost luggage using your site?

Hi, I have a luggage problem. I have one bag missing from my flight

How can I follow up on my complain of delayed baggage?

How to claim mileage

I have a trip from Madrid to Milan how do I claim

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I want to know how to claim miles of a used ticket (flight)

claim missing bonus points

How can I lodge a complain?

i am tryining to find out how to complain about my damaged lagauges. Help

phone number to claim baggage

problem online check in

how do I make a claim for delayed baggage?

How to I submit a complain?

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How long to I have to make a claim for delayed baggage?

ºI have booked and want to claim my points on my Iberia Plus Card

Try to file a claim

Who do i address a complaint?

What are the steps I take to make a claim on luggage that was lost

my bags was damaged where can I claim

WHERE DO I FIND A TELEPHONE NUMBER TO CONTACT TO MAKE A CLAIM FOR DAMAGED LUGGAGE

to make a claim

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i need to make a customer complaint on one of your employees

Why is there a problem with my documentation?

Baggage claim tel nos

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Now i have registered can i claim my last weeks flights

WANT TO MAKE A COMPLAIN

where do i write a complain

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PROBLEMAS CHECK IN ON LINE

status of my baggage claim

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How do I get a reply to a complaint?

The archives regarding a complaint have not been received. What is the email adress to send them?

how can i put a claim in for each day my luggagehave been missing

could you confirm that i only need my passport and the town hall resident certificate to claim disco

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The problem is that I am trying to do online check in but is not posible

I would like to find out more about a complaint I made.

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How can i contact iberia for technical problems?

IN THE MOST ECONOMIC CLASS CAN I CHANGE MY RETURN DATE IN CASE AOF A PROBLEM?

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to claim lost baggage

Where can I fill out a loss report with a claim for lost luggage

WHERE DO I GET A CLAIM LETTER FOR LOST LUGGAGE

BAGGAGE CLAIM EU REGULATION

can I have an e-mail address for a complain?

Claim BLNcodigodevuelo. Can u update me

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GOOD MORNING.I NEED THE EMAIL ADRESS TO SEND A COMPLAIN WITH ATTACHTED DOCUMENTS.

How can i claim missing points?

How do I claim Avios for a recent flight

How do I claim missing points

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How to complain with iberia?

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i am having trouble booking extra baggage

I want to claim from Iberia

Is it customry for an agent to refuse to get a manager for a complaint

status of baggage claim

tengo un problema con los billetes de vuelta

What is the email address of customer service to file a complaint?

where do i make a complain

where to claim delayed baggage

Where to complain about bags open